Help & FAQ
Frequently Asked Questions
Do you make custom and bulk team orders?
Yes. Most of our products can be customized with your team name, player names, numbers, and logo via embroidery or sublimation. We welcome bulk and wholesale orders for clubs, academies, and teams.
What sizes do you offer?
Sizing varies by product — most items are available in youth and adult sizing, with a general range from Small to XXL depending on the garment. Specific size details are listed on each product page.
Where are your products manufactured?
Former Sports products are manufactured in Sialkot, Pakistan.
How long does an order take to process and ship?
Orders are typically processed and dispatched within 1-3 business days. Custom, bulk, and made-to-order items may require additional production time, which will be communicated at the time of order. Full details are on our Shipping Policy page.
Do you ship internationally?
Yes. International customers are responsible for any customs duties, import taxes, or fees charged by their local authorities on arrival. See our Shipping Policy for details.
What is your return policy?
Unused items in their original condition and packaging may be returned within 14 days of delivery. Because many of our products are made to order, custom or personalized items are non-returnable unless they arrive faulty or not as described. Full details are on our Refund Policy page.
What payment methods do you accept?
We accept payment via Stripe, PayPal, and WooPayments-supported cards at checkout.
How do I request a custom quote for my team or club?
Please reach out via our Contact Us page with your team name, quantity, and design requirements, and we’ll get back to you with pricing and turnaround time.
Didn’t find your answer?
Get in touch directly via our Contact Us page and we’ll be happy to help.